The 3 Biggest Problems Baltimore Metro CEOs Have With Most IT Firms
If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.
Our research shows that most successful Baltimore Metro CEOs have 3 big problems when dealing with most IT support companies. See if you agree…
Problem #1: You Have Constant Technical Problems.
Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.
Problem #2: They Don’t Understand How Critically Important Your Time Is.
If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.
Problem #3: Poor Communication And Service.
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.
Free Emergency Support
For Your Next Computer Crisis
As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.
There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.
To Reserve Your FREE Support
Fill Out The Form On This Page
or Call Us at 410-343-7166
Fill Out This Form
To Reserve Your 2 Hours
Of FREE Support
"The transformation in our IT support since partnering with Geier Technology has been nothing short of extraordinary. The standout advantage lies in the unparalleled comfort and security we experience, knowing that their dedicated team is consistently available to address our needs. In a world where technology is the backbone of our operations, having a reliable and proactive IT partner like Geier Technology is not just an asset but a game-changer. The peace of mind that comes with their prompt responses and commitment to staying ahead in the tech landscape is invaluable.
Geier Technology goes above and beyond our IT needs and looks at the bigger picture. They take an active role in keeping things current and up to date. They are exceptional at communicating with us and always respond promptly.
Choosing Geier Technology was a decision that has paid off in spades. Jim and Mike's approach was refreshingly devoid of high-pressure tactics and confusing technical jargon. Instead, they presented clear and easily understandable solutions that made the decision-making process a breeze. Jim's guidance not only made me feel like a hero for making the right choice but also reassured me that our organization was in capable hands. As a satisfied and grateful customer, I can confidently assert that Geier Technology is that special company you've been searching for. If you want an IT partner that not only solves problems but empowers your business to thrive, Geier Technology is undoubtedly the answer."
Steve Walsh
CFO RoundTable Strategic Solutions
"We've been using Geier Technology for 10+ years now and would never think of using anyone else. Jim and his staff are here for us 24/7 no matter if our problem is big or small. We also know they provide us with the most up-to-date technology to protect us from outside attackers, ransomware, and data loss. They are very honest and always provide the best service.
The services and support Geier Technology provides have reduced risks for our organization. Our technology is optimized, and we know we are not in danger of information leaks.
Geier Technology has faster response times than any other IT company we have worked with in the past. They work closely with us, are attentive to our needs, and solve IT problems swiftly. When you choose Geier Technology, you receive great customer service and professionals who know what they are doing and walk you through your questions and concerns allowing you to focus on the implementation of your organization's mission and vision."
Bob Lucido
President, CEO Bob Lucido Team
